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ManjaPay Frequently Asked Questions

ManjaPay Frequently Asked Questions

For ManjaLink Online or LUGO Mobility App user, effective from 8th of January 2018, you can now tap your card on the bus card validator machine to receive the auto Travel Credit (TCr) transfer. Skip the need to visit the ManjaLink self-service Terminal to update your TCr.

We hope this new feature brings in more convenience to you.

ManjaPay is a contactless payment that enables cashless payments and ticketing on-board buses via your smartphones. It uses the Near Field Communication (NFC) technology to exchange data between payment devices and your smartphones to complete the payments.

You will no longer need to carry cash or cards with you, just use your smartphone to complete all the payments.

  • Easy, fast and convenient
  • Secure payment & credits
  • Up to 3% monthly rebate(except for UiTM Melaka)
  • Reward & promotion
  • *T&C Apply

ManjaPay is currently available on the shuttle bus service at UiTM Melaka Alor Gajah Campus.

Currently, ManjaPay is supported by NFC ready Android phones only.

  1. 1. Download LUGO App
  2. 2. Connect to �Manja� bot
  3. 3. Set up your ManjaPay account
  4. 4. Top-up up your ManjaPay account
  5. 5. Board the bus and tap your phone on the ManjaPay sticker until your e-ticket pops out.

* Please make sure the mobile data and Bluetooth of your phone are turned on during the payment process.

  1. Unlock your phone and tap it on top the ManjaPay sticker until your e-ticket pops out. The e-ticket indicates your payment is successful. Please make sure the mobile data and Bluetooth of your phone are turned on during the process.

No. You will only need to tap once while you board the bus, tapping out is not required here.

You will be denied from boarding the bus.

You can top-up your ManjaPay account via the dashboard from LUGO App

  1. Open LUGO App
  2. Tap ‘Messages’ at the right end corner
  3. Select ‘Updates’ under Manja
  1. Open LUGO App
  2. Tap ‘Manja’ bot
  3. Tap ‘Manja Wallet’


* You will be able to view your ManjaPay account balance under the �My Wallet� page.

Rebates are based on the amount of travel credits deducted from the card on a monthly basis. By using the card on more bus ride, the deducted value will increase. The accumulated deduction of travel credits will determine the amount of rebate earned. (more details)

Your rebate will auto credited to your ManjaPay account when you made a payment on the bus. You can also top-up your TCr ManjaPay account after the 15th of each month and get the rebate credited into your account. The amount of rebate is updated and issued on the 15th of every month. (more details)

Tapping the card ensures that the user is insured (passenger insurance) and as a proof of purchase upon inspection.

Each ManjaPay account will remain activated for 6 months from the last top-up. After 6 months, users can still activate their expired accounts with any top-up action.

No. Each account can only be used by one person at any one time.

No. Credits transfer between accounts/cards is not allowed.

Yes, you can. Sign in to your ManjaLink account and report card lost/card cancellation. Cancel your ManjaPay account by completing a refund application online. Remaining TCr value in your account will be refunded to you. A non-refundable handling fee RM10 will be charged. Terms and conditions apply.

For general inquiries you may send your request to:
Email: feedback@manjalink.com.my

Contact Us

Hotline

(Mon-Fri 8.00am – 8.00pm)

Email
Address (MY)

HANDAL INDAH SDN BHD

Address (SG)

MANJA LINK PTE. LTD

ManjaPay available route

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ManjaPay

Bus Service No. From/To To/From
F100 JB Sentral KSL City Mall
T30 JB Sentral Taman Putri Kulai
T31 JB Sentral Hub Taman Pulai Indah
T33 JB Sentral Taman Sri Yaacob

Johor Bahru Bus Services

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Johor Bahru Bus Services

Bus Service No. From/To To/From
F100 JB Sentral KSL
F200 Terminal Masai Bandar Seri Alam
F201 Terminal Masai Taman Rinting
T10 JB Sentral Terminal Bas Kota Tinggi via Jalan Tampoi
T11 JB Sentral Terminal Setia Indah
T12 AEON Tebrau Terminal Ulu Tiram
T13 JB Sentral Larkin Sentral via Kebun Teh
T20 JB Sentral Terminal Kota Masai
T21 JB Sentral Permas Jaya
T22 Larkin Sentral Terminal Masai via Permas Jaya
T30 JB Sentral Taman Putri Kulai
T31 JB Sentral Hub Taman Pulai Indah
T32 JB Sentral Selesa Jaya
T33 JB Sentral Taman Sri Yaacob
T40 Larkin Sentral Gelang Patah Sentral
T41 Larkin Sentral Puteri Harbour Ferry Terminal
T42 Terminal Gelang Patah Kampung Pendas Baru
T43 Puteri Harbour Bukit Indah
T50 Larkin Sentral Pontian
JPO1 JB Sentral Johor Premium Outlets
52T Terminal Pontian Terminal Gelang Patah

Cross Border Bus Services

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Cross Border Bus Services

Bus Service No. From/To To/From
CWL Larkin CIQ 1st Link (Transit Point)
CW1 Larkin Kranji MRT Station
CW2 Larkin Queen Street Terminal
CW3 Perling Mall Jurong East
CW3S Taxi & Bus Terminal Taman Tun Ungku Tun Aminah / Sutera Mall CIQ 2nd Link (Transit Point)
CW3L Perling / Bukit Indah CIQ 2nd Link (Transit Point)
CW4 Pontian / Gelang Patah Terminal Jurong East
CW4G Gelang Patah Terminal CIQ 2nd Link (Transit Point)
CW4S Sutera Mall Jurong East
CW5 CIQ 1st Link Newton Circus
CW6 TF Value-Mart Nusa Bestari / Bukit Indah Boon Lay
CW7 CIQ 2nd Link Tuas Link
CW7L Hotel Ramada Meridin / CI Medini CIQ 2nd Link (Transit point)