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It will take 3 hours up to the next day. All transaction in the bus is done offline. Customers can be assured that TCr transfer will be recorded and periodically downloaded from the ManjaLink Server and subject to internet connection availability inside the bus.

For this initial stage, only online top-up user is able to enjoy the benefit to redeem TCr in the bus card validator machine. This is only applicable if you perform an online top-up transaction over the website or through the LUGO Mobility App. By tapping the ManjaLink card on the bus card validator machine, the TCr will be transferred into your account while deducting the bus fare.

No. In the best case scenario, the TCr will only be transferred after 3 hours. In the worst case scenario, it will be transferred on the following day.

You can tap your ManjaLink card at any  ManjaLink self-service Terminal in Johor Bahru or Singapore for immediate transfer or update of your TCr.

You can log in to your ManjaLink account via the LUGO App or via the ManjaLink website and check your transaction history. It will take 3 hours up to the next day for your TCr to be reflected in your ManjaLink account transaction history. All pending TCr transfer will be credited on the following day. For immediate TCr transfer to your ManjaLink account, you can tap your ManjaLink card at any of the  ManjaLink self-service Terminals available at any ManjaLink Counters in Johor Bahru or in Singapore.

a. the total TCr or rebates will be added into the total current balance which will be reflected in the

You have to make sure that your ManjaLink card is activated and that the card is not blacklisted or damaged. Please pay your bus fare in cash first and visit any of our ManjaLink Counters for any assistance.