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All you need to do is do a minimum top-up to your ManjaLink Card via any reload channel. Your card will stay active for 6 months thereafter. Click HERE to view all the top-up channels for ManjaLink. For online top-up, please do allow 3 hours of buffering time for the credits to be transferred to your card. If you wish to have your credit transferred immediately to your card you may proceed to any of our self-service kiosk/machines to tap your ManjaLink Card. Self-service kiosk locations (Singapore) – Click HERE Self-service machine locations (Malaysia) – Click HERE

Dear ManjaLink Members, When you made an online top-up to your ManjaLink card via the LUGO App or the ManjaLink website, the top-up value will only be reflected on your ManjaLink Card when tapping is made on the bus or self-service machine/kiosk. However, due to internet connection limitations in some regions, it may sometimes take up to 3 hours for your online top-up to be reflected on your ManjaLink Card. To expedite the process, we would suggest you to visit any of our self-service machine/kiosk and tap your card there if you wish to have your pending Travel Credits credited to your account immediately before boarding the bus. Self-service machine locations Self-service kiosk locations Regards,ManjaLink Team

Dear valued ManjaLink customers, glad to have you back! With the reopening of the borders, we are now working hard to restore all the cross-border bus services. Hence, we have compiled some information about the ManjaLink card, which we believe will be helpful to you in terms of refreshing your knowledge and having a better understanding of your current card status, and avoiding any possible service interruptions that might happen. 1. How can I tell if my ManjaLink card is active?A: If you haven’t done any top-up to your ManjaLink card for the past Six(6) months then your card is considered inactive. 2. How can I reactivate my ManjaLink card?A: Do a minimum top-up on your ManjaLink card either through ManjaLink website, LUGO app, or any ManjaLink counters/self-service kiosk. Useful links:ManjaLink website top-up linkLUGO appManjaLink counter/self-service kiosk locations 3. Where can I do a top-up or get a new ManjaLink card?A: You may do your top-up or get a new ManjaLink card from any of our ManjaLink counter/self-service kiosk.ManjaLink counter/self-service kiosk locations 4. What should I do if my ManjaLink card is malfunctioned?A: Visit any of our ManjaLink service counter and let our staff handle it for you.ManjaLink counter locations 5. When should I tap my ManjaLink card?A: For CROSS BORDER (to and from Singapore) you need to TAP IN ONLY when boarding the bus (including when re-boarding the bus at checkpoints). If you tap out (when alighting), you will get overcharged.For Malaysia LOCAL bus routes you need to TAP IN (WHEN BOARDING) and OUT (WHEN ALIGHTING) to avoid wrong fare deduction.